Refund policy

RETURN

To make a return, you must first contact us. Depending on the reason for your request, an arrangement will be made.

 

GUARANTEE

All Of babies and mom products are thoroughly inspected before shipping. However, if in the event that a product has a manufacturing defect when it comes out of its packaging, please contact us within a maximum of 3 working days following receipt. 

All Of babies and mom products are guaranteed for a maximum period of 3 months after receipt. The seams, snaps and fabrics are under this warranty. 

DELAMINATION: You have 90 days maximum to make a return for a layer that delaminates. Depending on the situation, a partial or full refund could be issued. 

All returns of merchandise are at the customer's expense until receipt by the seller. 

For any warranty claim, you must be able to provide an invoice in your name. No warranty will be honored if the product is in the hands of a third person. 

NB: If you are not satisfied in any way please do not hesitate to contact us so that we can see what we can do to satisfy you.